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About DIO

Defence Infrastructure Organisation (DIO) manage the military estate, including accommodation for Service personnel and their families, on behalf of the MOD. The DIO was formed on 1 April 2011, when the former Defence Estates organisation was brought together with other infrastructure functions in the MOD to form a single organisation

 MOD Defence Infrastructure Organisation (DIO) Operations Accommodation is responsible for providing Service Family Accommodation (SFA) in England, Scotland, Wales and Northern Ireland. This includes the management of around 50,000 properties; major upgrades and other improvements; providing a comprehensive repair and maintenance service; managing allocation; and overseeing Service personnel Move In and Move Out of properties.

Address: DIO Headquarters Kingston Road Sutton Coldfield West Midlands B75 7RL

General Enquiries Telephone: 0121 311 2140
 Email: DIO Corporate Services    
 Enquiries for Housing Services Freephone (UK only): 0800 169 6322
Standard call rate (overseas): +44 1904 418000 Military: 94510 8000

At one point or another, we all have to consider moving out of Service Families Accommodation and need to know the options available.  JSHAO offer information and advice on all civilian housing options to Armed Forces personnel.

The role of the JSHAO is to provide all Service personnel and their dependants with civilian housing information at any time in their Service career, and for those during resettlement to assist with the transition to civilian life. They also assist in signposting or placement of, where possible, those discharging who may need social housing.

For more information, please contact:

JSHAO
Floor 2, Zone 2
Montgomery House
Queens Avenue
ALDERSHOT
GU11 2JN

Tel: Civ: 01252 787574
Mil: 94222 7574
Email: RC-AWS-JSHAO-0mailbox@mod.gov.uk

The provision of good quality living accommodation for Service personnel and their families is a top priority for the Ministry Of Defence.

MOD Defence Infrastructure Organisation (DIO) Operations Accommodation is responsible for providing Service Family Accommodation (SFA) in England, Scotland, Wales and Northern Ireland.   This includes the management of around 50,000 properties; major upgrades and other improvements; providing a comprehensive repair and maintenance service; managing allocation; and overseeing Service personnel Move In and Move Out of properties.